Round-trip shared airport transfers are included from:

• Cancun International Airport (CUN) to the resort on July 29.
• The resort to Cancun International Airport (CUN) on August 2.

To arrange your airport transfers, please submit flight details HERE by June 13.

Please note:

• Transfers are provided only for the airport(s), dates and times listed above.
• Airfare is not included in the trip price! The closest commercial airport to the resort is Cancun International Airport (CUN), approximately 17 miles (27 kilometers) away. We highly recommend that you purchase travel insurance for any trip.

All senses inclusive meal-and-beverage package: includes all meals and all selected domestic and international alcoholic and nonalcoholic beverages (some premium brands included).

Day 1
Arrive at the airport and transfer to the hotel, timing based on flight details provided.
Check into the hotel at any time after 3 p.m.
Noon – 5 p.m.: Visit the welcome table in the hotel lobby.
7-8 p.m.: Welcome reception at the hotel (exact location to be announced closer to the time of travel).

Day 2
A day at your leisure.

Day 3
The morning at your leisure. 
8:00a.m. - 2:00p.m.: Catamaran snorkeling cruise; includes lunch, open bar, and transportation.
The rest of the day at your leisure.

Day 4
A day at your leisure.

Day 5
The morning at your leisure.
Check out of the hotel by noon.
Transfer to the airport, timing based on flight details provided.

Itinerary subject to change.

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Catamaran Snorkel Cruise (Pickup between 8-8:30a.m.)

• Lunch: BBQ Lunch and National Open Bar onboard (Choice of chicken, fish, Steak, or Burger with salad & baked potato) 
• It is recommended to bring a bathing suit, towels, biodegradable sunscreen, cash for crew tips and waterproof cameras.
• Complete snorkeling equipment included: Vest, mask, fins and tube.
• This activity is not recommended for people with physical or motor disabilities, serious heart problems, or people who are not able to manage moderate or severe physical activity, or if they are prone to dizziness.

The Fives Oceanfront – Puerto Morelos is a sleek, all-inclusive hotel comprised entirely of chic, spacious suites — the perfect place to gather and spend time with family! Guests have access to a private beach club on the white-sand beach, a spa offering indulgent massage services, delectable dining options and much more.

Hotel features:
• 4 restaurants, lobby and poolside bars, 1 coffee shop and 24-hour room service. 
• 2 outdoor infinity pools with sun decks.
• Spa with massage services and face and body treatments available (at an additional cost).
• Fitness center.
• Private beach club with cabanas and sun loungers.
• Rooftop deck with ocean views.
• 15-minute walk to Puerto Morelos.
• Self-parking and valet parking available.

Junior Suite accommodations with:
• 1 king bed and 1 sofa bed. Please note: Bedding type is subject to hotel availability. Child pricing is based on sharing existing bed(s). No extra bed available.
• Maximum occupancy 3 adults, or 2 adults and 2 children.
• Minimum occupancy 1 adult.
• In-room temperature control.
• Furnished terrace or balcony.
• Floor-to-ceiling windows.
• Private bathroom with walk-in shower with a rainfall showerhead.
• Bathrobe and slippers to use during your stay.
• Full-size refrigerator.
• Flat-screen smart television.
• Bluetooth^® audio and clock radio.
• Complimentary Wi-Fi.

Check-in: 3 p.m.
Checkout: noon.
Minimum check-in age is 18.

The Fives Oceanfront – Puerto Morelos
AV. Javier Rojo Gomez, SM - 02 MZ - 25, LOTE -01,
Puerto Morelos, Quintana Roo 77580, Mexico

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Hotel Check-in Requirements

• By booking this DreamTrip I understand that the hotel may request a credit card upon check-in. The hotel may request the credit card in order to: a) place a monetary hold of US$50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Rovia™ recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Rovia and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Rovia. 
• Upon check-in at the hotel or resort, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.
• For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel or resort will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance. 

For peace of mind, why not consider an optional travel insurance plan through Travel Guard? Offering assistance with common travel problems like flight delays or lost luggage, Travel Guard can help you start your next adventure prepared for the unexpected!

Please contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.

Please note:

• At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.
• Gratuities are not included. We suggest providing gratuities at your own discretion. 

Travel is unpredictable and country restrictions due to COVID-19 change regularly; please understand that the policies below apply and you are encouraged to purchase travel protection.

Pricing shown is for each person, and is based on 2 adults per room. 

Cancellation Policy:

• If you cancel 46 days or more before the start date of your trip, you will get a refund less a fee of up to US$100. If you cancel within 45 days of the start date of your trip, your trip will not be refunded. All fees are applicable on a per-person basis.
• This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. In the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the more restrictive of the two terms will prevail.

Name Change Policies:

• Name changes are generally not allowed on trips to avoid fraud, gaming and profiteering. We want to ensure that most of our travelers are members. For this DreamTrip, we do make certain exclusions, including the policy below:
• We reserve the right to refuse a name change at our sole discretion. If allowed, name changes must be done no later than June 13 and are subject to a fee up to US$100. Name changes after this date are not allowed.

Transfer of Booking Policies:

• Transfers of bookings from one member to another member are subject to the policy below:
• Booking transfers must be done no later than June 13 and are subject to a fee of up to US$100. Booking transfers after this date are not allowed.

Please Note: 

• The price shown above is subject to change based on promotional pricing availability, room type(s) booked, taxes, etc. 
• Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.
• Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.
• In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.
• Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.
• Each individual, including children, who are coming along with you on your DreamTrip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.
• Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. Also, pricing for children can vary, and may be higher than pricing for adults. Therefore, before you book any travel, please check the relevant hotel or resort website for applicable terms and conditions as well as details regarding their pricing structure.
• Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.
• A host is provided only on trips with bookings of 10 or more adults.
• Please don’t consider your change requests official until you receive a confirmation email from us.